Life-safety emergency? Call 911.Maintenance emergency instructions

Condominium owner

AppFolio training for condominium owners

Learn where to find association charges, documents, maintenance updates, architectural requests, and messages without sending sensitive information through email.

Property operations training for condominium owner

Recommended workflow

  1. 01

    Use your invitation link

    Open the portal invitation sent to the email address on your association account and create a unique password.

  2. 02

    Confirm the correct property

    Before paying or submitting a request, verify the association, unit, and account displayed in the portal.

  3. 03

    Choose the right request path

    Use maintenance for repair issues, architectural intake for exterior changes, and billing intake for ledger questions.

  4. 04

    Attach useful records

    Upload plans, photos, or non-sensitive statements only when they help the team act on the request.

  5. 05

    Keep the reference

    Save the portal confirmation or QuinnAndWilson.com reference number for follow-up.

Keep this checklist nearby

  • Never email bank or card details
  • Do not begin architectural work before written approval
  • Use 911 and the emergency instructions for immediate danger
  • Keep your email and phone current

Take the next step

Ready to take the next step?

Use the Quinn & Wilson workflow connected to this guide, or call the office if you are unsure which path applies.