Life-safety emergency? Call 911.Maintenance emergency instructions

Emergency & urgent help

Do not wait for a web form.

For immediate danger, fire, suspected gas, serious injury, or criminal activity, call 911. For a property maintenance emergency, call the emergency contact provided for your property and then notify Quinn & Wilson.

After hours only: Ben’s cell phone is for genuine property emergencies. Please use the office number or a regular request for routine questions and non-urgent maintenance.

Call immediately

Examples of emergencies

  • Fire, smoke, or suspected gas
  • Active flooding or major uncontrolled water
  • Sewage backup affecting habitability
  • No heat during dangerous cold
  • Immediate electrical danger
  • Someone trapped or unable to safely enter
Use regular intake

Examples of routine issues

  • Dripping faucet or slow drain
  • Appliance problem without danger
  • Minor drywall or cosmetic damage
  • Routine pest concern
  • Non-urgent common-area repair
  • Follow-up on an existing work order
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